Did electricity consumers truly get “empowered” this December? This was the claim of the Union Power Ministry as the “Electricity (Rights of Consumers) Rules, 2020 was promulgated in December, almost two years since the declaration of universal electrification. This article discusses the implications of these rules. Specifically, the discussions revolve around the status of supply and service quality of electricity and its governance at the state level. Additionally, the article expounds on the need for accountability to guarantee such supply quality. Further, it touches upon how the rules will dilute some existing regulations at the state level and create uncertainty for solar rooftop systems. The article concludes by addressing some concerns regarding accountability and need for commitment in the electricity sector to bring about effective change.

This article was published by The Hindu on 21st January, 2021, and can be accessed here.